Sell online anywhere, anytime, on any device.
IceSync Integration Platform
IceSync is the most fully featured ecommerce integration available for NCR Counterpoint. With its extensive features and RDi’s dedicated customer service, clients receive the most robust integration experience available for NCR Counterpoint.
- Synchronize 24/7/365 – Updates occur automatically every day on your preferred schedule.
- Catalog Navigation – Easily create and maintain product catalogs for one or multiple websites directly from NCR Counterpoint.
- Product Assignment – Use drag & drop to assign products to web categories.
- Multi-Location Inventory – Select quantity to sell from one, several or all inventories.
- Automated Pricing & Inventory – Sync multiple price levels and available inventory.
- Order Downloads – Download work orders or transactions and returns to NCR Counterpoint.
- Order Fulfillment – Support for BOPIS, Delivery, Shipping.
- Customer Matching – Order imports match to existing or create new customers in NCR Counterpoint.
- Advanced Features – Integrate Gift Cards, Loyalty, B2B support.
- Enhancements – IceSync supports building quick and economical custom features.
- Omnichannel Support – IceSync builds on NCR Counterpoint’s robust infrastructure.
Unlock the power & time savings of seamless integration with RDi
Benefits of RDi’s NCR Counterpoint Ecommerce Integration
- Reduce Labor – Enter items once in NCR Counterpoint, sell across all sales channels.
- Eliminate Overselling – Sell what you have, not what you don’t.
- Reduce Mistakes – Order & Customer downloads eliminate data entry errors.
- Comprehensive Reporting – Generate combined or channel-specific sales reports.
- Hands on Project Delivery – Continuous access to your project team throughout the integration process.
- Top Level Support – Friendly, reachable and timely support department.
- Fits Your Process – IceSync enables us to fit your process not force you into our box.
- RDi Handles It All – No additional labor required from your web developer.
- Scales Easily – Designed to support simple or complex needs.
- Keep Up with Evolving Trends – Continuously evolving feature set to meet market demands.
- Sell Internationally – Implementations in 20 countries.

“Empowering NCR Counterpoint users to have a synchronized online world is our focus.”
Kurt Beeken, CEO of Retail Dimensions
Industry Expertise Snapshot
RDi excels in providing tailored NCR Counterpoint solutions for virtually any retail category. With Over 2,000 retailers & online businesses 2,000 retailers & online businesses having thrived using Retail Dimension’s flagship integration platform RD-Ice™:
- Specialty Retail – Streamlined inventory management across physical and digital channels
- Apparel & Fashion – Robust matrix inventory support for style/color/size combinations
- Outdoor Equipment – Integrated rental and sales capabilities in a single platform
- Garden Centers – Seasonal inventory planning and multi-location stock management
- Hardware & Home Improvement – Comprehensive special order management and contractor pricing
- Liquor & Beverage – Age verification and compliance features for regulated products
- Sporting Goods – Serial number tracking and warranty management for high-value items
- Footwear – Enhanced size matrix functionality and cross-channel inventory visibility
- Gift & Specialty – Simplified gift card program management across all channels
- Furniture & Home Decor – Advanced special order capabilities and delivery scheduling
- Educational Supplies – Streamlined school purchase order processing and tax exemption handling
- Jewelry – Detailed item attributes and secure special order management
- Pet Supplies – Loyalty program integration and recurring order management
- Hobby & Craft – Comprehensive kit and component inventory management
- Music & Instruments – Serial number tracking and specialized rental capabilities
- Specialty Foods – Lot tracking and expiration date management for perishables
- Bookstores – Integrated special order capabilities and publisher management
- Office Supplies – Corporate account management and volume pricing capabilities
- Pharmacy & Wellness – Compliance features and customer profile management
- More – Serving diverse retail categories with customized integration solutions
Integrate NCR Counterpoint with Ecommerce Platforms

BigCommerce NCR Counterpoint integration
RDi integrates NCR Counterpoint seamlessly with BigCommerce, providing a powerful solution for retailers who value simplicity and flexibility. Let us help you get your online and physical locations synced. Whether you are an expert or are unfamiliar with BigCommerce, RDi’s expert team will guide you through the integration process, ensuring a smooth transition to online selling.
Learn more about our RDi BigCommerce NCR Counterpoint integration.
Shopify NCR Counterpoint integration
An RDi integration enhances the capabilities of Shopify, ensuring synchronized operations between online and physical store channels. Automate the management of your Shopify ecommerce store, eliminating manual tasks and reducing errors associated with maintaining and updating your Shopify store. RDi has been integrating Shopify with POS systems since 2014.
Learn more about our RDi Shopify NCR Counterpoint integration.
WooCommerce NCR Counterpoint integration
Sync NCR Counterpoint inventory, shoppers and orders with WooCommerce — the open-source WordPress ecommerce plugin. With its developer-friendly ecosystem and intuitive interface, WooCommerce becomes even more powerful when integrated with RDi, offering retailers ultimate control over their ecommerce operations.
Learn more about our RDi WooCommerce NCR Counterpoint integration.
Magento
RDi provides robust integration between NCR Counterpoint and Magento, empowering retailers with a highly flexible and scalable ecommerce solution. By connecting your Magento store with Counterpoint, you can streamline operations, automate data synchronization, and enhance the customer experience. RDi’s expertise ensures a seamless integration, allowing you to leverage the powerful features of both platforms.
Learn more about our RDi Magento NCR Counterpoint integration.
Omnichannel Ecommerce
RDi’s NCR Counterpoint integration, powered by the IceSync platform, is a game-changer for retailers looking to thrive in the omnichannel world. By reducing labor, eliminating overselling, minimizing errors, and providing comprehensive reporting, RDi empowers you to maximize online sales and enhance the customer experience. Whether you’re a small boutique or a large enterprise with international operations, RDi has the tools, expertise, and support to unlock the full potential of your POS and ecommerce channels. Don’t just keep up with the competition; lead the way with RDi’s integration solutions.
Why Partner with Retail Dimensions?
Retail Dimensions offers over two decades of omnichannel integration expertise, connecting online and offline retail. Our certified engineers and inventory planners understand both physical and cloud storefronts, making us uniquely qualified to unite your selling channels.
The best way to see how this works and to see the power of RDi for yourself is with a discovery call. We can then customize a demo for your environment and answer any questions. The best way to see how this works and to see the power of RDi for yourself is with a quick demo. We can customize the demo for your environment and answer any questions.
Discover more about RDi: about us, customer reviews, case studies, and FAQs. Discover more about RDi: about us, customer reviews, case studies, and FAQs.
