Retail Management Hero & RDi

Retail Dimensions powers omnichannel retail with IceSync^TM, previously known as RD-Ice, connecting your RMH point-of-sale system directly to Shopify, BigCommerce and WooCommerce storefronts.

Some key features of IceSync include:

• Synchronize 24/7/365 – Updates occur automatically every day on your preferred schedule 
• Catalog Navigation – Easily create and maintain for one or multiple websites 
• Product Assignment – Use drag & drop to assign products to web categories
• Multi-Location Inventory – Select quantity to sell from one, several or all inventories
• Automated Pricing & Inventory – Sync multiple price levels and available inventory 
• Order Downloads – Download work orders or transactions and returns to RMH 
• Order Fulfillment – Support for BOPIS, Delivery, Shipping 
• Customer Matching – Order imports match to existing or create new customers in RMH 
• Advanced Features – Integrate Gift Cards, Loyalty, B2B support
• Enhancements – IceSync supports building quick and economical custom features 
• Omnichannel Support – IceSync builds on RMH’s robust infrastructure

Benefits of RDi’s RMH Ecommerce Integration

• Reduce Labor – Enter items once in RMH, sell across all sales channels
• Eliminate Overselling – Sell what you have not what you don’t
• Reduce Mistakes – Order & Customer downloads eliminate data entry errors
• Comprehensive Reporting – Generate combined or channel-specific sales reports 
• Hands On Project Delivery – Continuous access to your project team 
• Top Level Support – Friendly, reachable and timely support department 
• Fits Your Process – IceSync enables us to fit your process not force you into our box
• RDi Handles It All – No additional labor required from your web developer 
• Scales Easily – Designed to support simple or complex needs
• Keep up with Evolving Trends – Continuously evolving feature set to meet market demands 
• Sell Internationally – Implementations in 20 countries

The best way to see how this works and to see the power of RDi for yourself is with a quick demo. We can customize the demo for your environment and answer any questions.

Industry Expertise Snapshot

RDi excels in providing tailored RMH solutions for virtually any retail categories including some of these highlighted retail specialties. With 2,000 integrations in 20 countries you can trust our proven expertise to streamline your business.

• Apparel Stores – Simplified inventory and promotion management
• Shoe Stores – Enhanced features for both physical and online shoe retailers
• Beauty Stores – Trusted by top salons, spas, and beauty brands
• Grocery Stores – Boost profitability and efficiency for independent grocers
• Gift Shops – Powering local and global gift retailers
• Liquor and Wine Stores – Efficiently manage transactions and inventory updates
• Pet Shops – Tailored enhancements for pet retailers
• Sporting Goods Stores – Simplify order management and inventory control
• Wine Shops – Securely manage stock and expand product offerings
• Thrift Stores – Advanced POS features to maximize revenues
• Bookstores –  Streamlines inventory management and sales processes for bookstores
• Comic Book Stores – Ensures accurate inventory and streamlined sales
• Convenience Stores – Simplify inventory management, enabling real-time stock updates
• Electronics – Instant stock checks, reordering, and new product addition
• Hardware Stores – Dynamic pricing options, loyalty programs, and detailed reporting
• Health Food Stores – Real-time stock updates and new SKU additions
• Jewelry and Watches – Simplify and improve inventory management accuracy
• Wine Stores – Built-in omnichannel loyalty program 
• Toys and Game Stores – Instant stock checks and easy reordering
• More – These are just some of the retail categories that we have served

Integrate RMH Integrations with Ecommerce Platforms

BigCommerce RMH integration

RDi integrates RMH seamlessly with BigCommerce, providing a powerful solution for retailers who value simplicity and flexibility. Let us help you get your online and brick-and-mortar businesses synced. Whether you are an expert or are unfamiliar with BigCommerce, RDi’s team will guide you through the integration process, ensuring a smooth transition to online selling.

See more specific detail on our BigCommerce RMH integrations.

Shopify RMH integration

RDi’s integration of IceSync enhances the capabilities of Shopify, ensuring synchronized operations between online and physical store channels. Automate the management of your Shopify ecommerce eliminating manual tasks and reducing errors associated with maintaining and updating your online store.

See more specific detail on our Shopify RMH integrations.

WooCommerce RMH integration

With its developer-friendly ecosystem and intuitive interface, WooCommerce becomes even more powerful when integrated with RDi, offering retailers ultimate control over their ecommerce operations.

WooCommerce integration Coming in Q4 of 2026.

Why Partner with Retail Dimensions?

With more than 2 decades of omnichannel integration experience, Retail Dimensions ensures the most seamless experience connecting online and offline retail operations.

Learn more about RDi AND what makes working with RDi different.

The best way to see how this works and to see the power of RDi for yourself is with a quick demo. We can customize the demo for your environment and answer any questions.